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Strategic Review 2017 - eCommerce

Strategic Review 2017 - eCommerce

Published on: Mar, 2017

Indian eCommerce is expected to fetch USD 33 billion in FY 2017. A volatile...

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Strategic Review 2017-Business Process Management (BPM)

Strategic Review 2017-Business Process Management (BPM)

Published on: Mar, 2017

The BPM industry has seen many stages of evolution over the years and has not...

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Strategic Review 2017: IT services

Strategic Review 2017: IT services

Published on: Mar, 2017

IT services has come a long way from providing cost arbitrage to managing IT...

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Strategic Review 2017-India's Digital Journey

Strategic Review 2017-India's Digital Journey

Published on: Mar, 2017

Digital technologies are having a disruptive impact on individuals and...

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Strategic Review 2017-ER&D

Strategic Review 2017-ER&D

Published on: Mar, 2017

India’s ER&D is a USD 24 billion market – the IT-BPM...

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Strategic Review 2017: Software Products & Start-ups

Strategic Review 2017: Software Products & Start-ups

Published on: Mar, 2017

 The India software product industry is expected to be valued USD 7...

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Rights of Persons with Disabilities Act, 2016 – An Overview

Rights of Persons with Disabilities Act, 2016 – An Overview

Published on: Mar, 2017

This document contains a brief narrative and overview of the Rights of Persons...

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Facilitating Returnships-Providing Infrastructure for Returning Mothers

Facilitating Returnships-Providing Infrastructure for Returning Mothers

Published on: Mar, 2017

The overall objective of the study was to prove that an effective childcare...

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Disability Etiquette Guide

Disability Etiquette Guide

Published on: Mar, 2017

This handbook offers basic knowledge of proper and acceptable etiquette when...

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Employers Guide to Combatting Harassment at the Workplace

Employers Guide to Combatting Harassment at the Workplace

Published on: Mar, 2017

This handbook aims to highlight the issue of workplace harassment, present...

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Interesting Statistics

India IT-BPM Exports

  • Exports: Added USD 11 billion over FY2014
  • Retail growing on demand for UX technologies; manufacturing seeing greater application of ERP, CRM, mobility, analytics etc

India Value Proposition

  • India: remains a matchless business partner

Knowledge Professionals

  • SMEs able to attract and retain talent by offering competitive remuneration driving by greater availability of funding
  • Social media - a key channel to identify required talent

Domestic IT-BPM

  • IT services and software products - maintain double digit growth due to higher adoption of SMAC and IoT
  • eCommerce - India's new poster child; driving growth in retail, travel, hospitality

Business Process Management (BPM)

  • Financial services specialist centre ~2 per cent in last 5 years
  • Knowledge services hub for the world - fastest growing at ~3X in last 5 years

ER&D and Product Development

  • Revenue addition ~USD 2.2 billion
  • Indian ESPs' R&D Investment ~3.5-4 per cent of revenue

Software Products

  • India's software product segment is dominated by integrated firms; MNCs dominate domestic market in revenue terms
  • >800 new start-ups created annually

IT Services

  • CADM: ~48 per cent, largest share in IT Services exports
  • 250-300 number of IT services GICs in India

India IT-BPM Overview

  • Industry added ~USD 29 billion since FY2013
  • Domestic market to expect further boost due to central government's focus on "Digital India" and "Make in India"
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